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Product Specialist- Qualtrics Graduate Programme


Expectation for Success

You’ll know you are a top performer when you consistently receive top satisfaction scores from our clients­. You’ll become an authority in the Qualtrics product, which will ensure you can effectively help our customers with a mix of instructing, consulting, and troubleshooting.
While helping customers is your core focus, you can lead projects that have an impact not just on this team­ but across the organisation as a whole. Eventually, you will move on to a great next role in Qualtrics bringing your knowledge of our customer base and how they use our product.
Finally, you'll be bilingual, fluent in English alongside one of the following languages: German, French, Dutch, Italian or Spanish.

A Day in the Life
- Your analytical skills are critical as you respond to clients (including Fortune 500 employees, tenured professors, and small business owners) via phone, email, or chat
- The one constant about Qualtrics is progress ­- you regularly adapt and learn as our products and technologies change
- We have an open office environment here at Qualtrics­, so you collaborate with fellow Product Specialists by finding outside-the-box solutions for both our customers and our processes
- Help the company grow through innovations that transform our business and products, pushing it to the next level

Qualtrics is the technology platform that organisations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organisations to manage the four core experiences of business—customer, product, employee and brand—on one platform.